Privacy Policy

Privacy Policy for Castel Mara Camp

Last updated: February 28, 2024

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you engage with Castel Mara Camp’s services. It also informs you about your privacy rights and the legal protections in place.

We utilize your personal data to enhance and optimize our services. By using our services, you consent to the collection and utilization of information as outlined in this Privacy Policy.

Interpretation and Definitions

Interpretation

Terms with capitalized initial letters hold specific meanings as defined herein. These definitions remain consistent regardless of their appearance in singular or plural forms.

Definitions

For the purpose of this Privacy Policy:

• “Account” refers to a unique account established for your access to our services or certain sections thereof.
• “Affiliate” denotes an entity that controls, is controlled by, or is under common control with us. “Control” implies ownership of 50% or more of shares, equity interest, or other securities conferring voting rights for the election of directors or similar managing authorities.
• “Company” (referred to as “we,” “us,” or “our” in this document) pertains to Castel Mara Camp.
• – “Cookies” are small files deposited on your computer, mobile device, or other equipment by a website, containing details of your browsing history among other functions.
•  “Country” refers to Kenya.
• “Device” encompasses any equipment capable of accessing our services, such as computers, cellphones, or digital tablets.
• “Personal Data” denotes any information relating to an identified or identifiable individual.
• “Service” pertains to the Castel Mara Camp website.
• “Service Provider” signifies any natural or legal entity processing data on our behalf. This may include third-party entities or individuals assisting us in service facilitation, provision, analysis, or related activities.
• “Usage Data” refers to data automatically collected, generated either by service usage or from the service infrastructure itself (e.g., page visit duration).
• “Website” refers to the Castel Mara Camp website, accessible at https://www.castelmara.com.

– “You” refers to individuals accessing or using our services, or the entity on whose behalf such individuals act.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While engaging with our services, we may request certain personally identifiable information to facilitate contact or identification. This may include, but is not limited to:

•  Email address
•  First name and last name
•  Phone number
•  Usage Data

Usage Data

Usage Data is automatically collected during service usage.

Such data may encompass information like your Device’s Internet Protocol (IP) address, browser type, pages visited, visit duration, unique device identifiers, and other diagnostic data.

When accessing our services via mobile devices, we may automatically collect specific information including device type, unique device ID, mobile IP address, operating system, mobile internet browser type, and other diagnostic data.

Additionally, we may gather information sent by your browser whenever you visit our service or access it through a mobile device.

Tracking Technologies and Cookies

We utilize Cookies and similar tracking technologies to monitor and store certain information, thereby enhancing and analyzing our services. These technologies may include:

– Cookies or Browser Cookies: These are small files placed on your Device. You can configure your browser to reject all Cookies or notify you when a Cookie is sent. However, declining Cookies may restrict certain service functionalities. Unless your browser settings prohibit Cookies, our service may utilize them.

– Web Beacons: Our service and emails may contain small electronic files like web beacons, aiding in user count, page popularity assessment, and system integrity verification.

Cookies can be categorized as “Persistent” or “Session” Cookies. While Persistent Cookies remain on your device after browser closure, Session Cookies are deleted upon browser closure.

We utilize both Session and Persistent Cookies for various purposes, including:

– Necessary / Essential Cookies: These are crucial for service functionality, user authentication, and fraud prevention.

– Cookies Policy / Notice Acceptance Cookies: These identify user acceptance of cookies on our website.

– Functionality Cookies: These remember your preferences, enhancing your browsing experience.

For more details on Cookies and your choices regarding them, please refer to our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

We may utilize Personal Data for the following purposes:

– Service provision and maintenance, including usage monitoring.
– Account management, enabling access to service functionalities.
– Contractual fulfillment, including product or service purchases.
– Communication with you regarding service updates, informative notifications, or promotional offers.
– Provision of news, special offers, or information related to our offerings.
– Handling of your requests and inquiries.
– Business transfers or evaluations thereof.
– Other purposes, including data analysis, trend identification, and service enhancement.

We may share your personal information under the following circumstances:

– With Service Providers to aid service monitoring, analysis.
– In business transfer scenarios, including mergers, acquisitions, or asset sales.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. Additionally, we may retain Usage Data for internal analysis or to enhance service security and functionality, subject to legal obligations.

Transfer of Your Personal Data

Your Personal Data may be processed and maintained in locations beyond your jurisdiction. By submitting such data, you consent to its transfer to locations where data protection laws may vary.

We ensure appropriate security measures and controls to safeguard your data during transfer.

Delete Your Personal Data

You retain the right to request the deletion of your Personal Data. Our service may provide options to delete certain information directly. Alternatively, you can contact us to access, correct, or delete any provided personal information.

Please note, legal obligations or bases may necessitate data retention despite deletion requests.

Disclosure of Your Personal Data

Business Transactions: In cases of merger, acquisition, or asset sale, your Personal Data may be transferred, with prior notice and subject to a new Privacy Policy.

Law Enforcement: We may disclose Personal Data if mandated by law or in response to valid requests by public authorities.

Other Legal Requirements: Personal Data may be disclosed to fulfill legal obligations, protect rights or property, prevent wrongdoing, or ensure personal or public safety.

Security of Your Personal Data

While we employ commercially acceptable means to safeguard your Personal Data, absolute security cannot be guaranteed. We encourage you to adopt secure practices and understand that data transmission over the Internet or electronic storage may carry risks.

Children’s Privacy

Our service does not cater to individuals under 13 years of age, nor do we knowingly collect information from them. If you are a parent or guardian and suspect such data submission, please contact us for rectification.

If consent is required for processing children’s information per your country’s laws, parental consent may be necessary before data collection.

Links to Other Websites

Our service may contain links to third-party websites beyond our control. We advise reviewing the Privacy Policies of such sites, as we hold no responsibility for their content or practices.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Notice of such changes will be provided through prominent notices on our service or via email prior to the changes taking effect. Reviewing this Policy periodically is advised.

Contact Us

For any questions regarding this Privacy Policy, please contact us:

– Email: info@castelmara.co.ke
– Telephone: +254 758 955 220